If you’re looking to score some anime goodies but aren’t sure what our shipping process entails, explore the details below to gain a little more insight!
How much does shipping cost?
We charge a $7 flat rate for orders shipped within the US. Shipping within the US is free for orders over $75. We have different shipping rates for different membership tiers.
Here is a breakdown of orders within the US:
- Free account / no account: $7 flat rate. Free for orders over $75
- Fan membership: $7 flat rate. Free for orders over $75
- Mega Fan membership: $7 flat rate. Free for orders over $50
- Ultimate Fan membership: Free
International shipping costs vary by shipping destination. Here is a breakdown of the cost per shipment:
- Canada: $19.99
- Europe: $35.99 — $40
- Australia: $43.99
How do I get free shipping?
For shipping within the continental United States, orders must total at least $75 before taxes, and digital membership purchases are excluded from the total.
However, some items are excluded from the free shipping threshold:
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- Premium Streaming Membership Digital Gift
- Crunchyroll Store Digital Gift Card
- Rebuild of Evangelion
- Evangelion Unit-01 Statue (Operation Yashima Premium Metallic Color Ver.) (Crunchyroll Exclusive)
- Evangelion Unit-00 & Unit-01 Statue Set (Operation Yashima Premium Metallic Color Ver.) (Crunchyroll Exclusive)
- Evangelion Unit-00 Statue (Operation Yashima Premium Metallic Color Ver.) (Crunchyroll Exclusive)
How are shipping prices calculated?
- The cost of shipping can vary by shipping destination and Crunchyroll Premium membership. If you're a Premium member, you may refer to the previous question: "How much does shipping cost?" for a detailed cost breakdown.
- Shipping charges are calculated during checkout. You may add items to your cart, proceed to checkout, and enter your shipping address to see the shipping cost for your order.
What is the difference between Standard Shipping, Express Shipping, and Expedited Shipping?
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Standard Shipping: typically arrives in 3-8 business days for in-stock items. Delivery is from Monday to Friday via our carrier network. You'll receive an order and shipping confirmation email with tracking information.
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Express Shipping: typically arrives in 2-3 business days. This option excludes Pre-Order and Back-Order items and is not available for PO Box/APO/FBO addresses. Allow 24 hours for processing.
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Expedited Shipping: typically arrives in 1-2 business days. This option also excludes Pre-Order and Back-Order items and is not available for PO Box/APO/FBO addresses. Allow 24 hours for processing.