Do you ship outside the United States?
Great news- our shipping stretches far and wide across the globe! But before you get too excited, here are a few things to keep in mind:
- Our Home Video items are like superheroes with a limited territory- US and Canada only.
- Make sure to check if it is legal to import the item into your country!
- Brace yourself for the possibility of extra fees like import and custom charges. These are not included in your total.
- Patience is key, especially with international shipments. Custom clearance procedures may slow things down- think six to eight weeks in rare cases.
What countries does the Crunchyroll Store ship to?
In addition to the US and Canada, the Crunchyroll Store EU currently ships to Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom. See Crunchyroll Store EU - Shipping Policies.
Are there countries you do not ship to?
We do not ship to the following countries:
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Do you ship to PO Boxes?
- Sure thing! Just make sure to include the PO Box number.
How do I change my address?
- Got a change of scenery? No worries. If your pre-order has not set sail just yet, please contact customer service.
Where can I ship home video items?
- Our home video items are exclusive as dragon balls, they are only available to ship within the U.S and Canada.