Whether you need help with your account, video playback, games, or online shop orders, Crunchyroll Support is here for you 24/7!
Here’s a quick guide to everything you can do in the Help Center.
- Use Help Center search to find basic info about your account, payment methods, the Crunchyroll Store, devices you can use to watch or subscribe, and a ton of other topics. You can find instructions and troubleshooting tips such as:
- Have a specific question? Connect with a human on our support team using the chat icon in the bottom right corner of the Help Center. Our virtual agent will connect you to a live agent on the Crunchyroll Support crew. We’re available for live chat support 24/7.
What if I subscribe through another platform (like Apple, Google Play, or Amazon)?
If you're subscribed to Crunchyroll through a partner service like Amazon or a payment platform like Apple or Google Play, our team won’t be able to make changes to your account directly. That said, we’re happy to guide you through the steps to get in touch with the right people. Chat with us—we’re here to help!
Is there a phone number I can call?
We don’t offer phone support, but the Crunchyroll Support team is available to help you 24/7 via live chat and email.