We understand, anime fans—waiting for refunds can be frustrating! If you aren’t sure what the next steps are after you’ve anticipated a refund that hasn’t yet arrived, we encourage you to keep a few key pieces of information in mind:
- If you have paid with a credit card, it can take up to 3-5 business days for your bank to process the refund.
- If you have paid with PayPal, your refund can take up to 30 days to reflect.
If the estimated time has passed, and you have not received the refund, don’t worry! We’re always here to help. Please contact our Support team who will be more than happy to help you through the refund process!