Where can I purchase a Crunchyroll gift card?
You can purchase Crunchyroll gift cards through our store.
How do I redeem a Crunchyroll gift card?
You can redeem your Crunchyroll gift card either on our website.
What if I already have a subscription? Can I use my gift card?
Yes, you can redeem your gift card if you’re an existing subscriber. However, just a couple of things to note. If your gift card being redeemed is:
- Higher than your current plan, the benefits start immediately. At your next billing cycle, you will be prorated for the amount remaining in the billing cycle the gift card doesn't cover.
- The same, your next bill will be prorated for the amount of time not covered by the gift card.
- Lower than your current plan, the gift is applied after your current plan expires or is canceled by you.
What if I don’t currently have a Crunchyroll paid membership?
You can redeem the card even if you aren’t a member. You will just need to set up a new account. New subscribers redeeming a gift will not be asked for a payment method, but your subscription will expire at the end of the gift period. If you want to continue with your membership, you can add a payment method by going to My Account → Membership Info → MANAGE PAYMENT METHOD.
How do I redeem a gift card for a subscription through a third party and mobile app?
Unfortunately, through the mobile app, you cannot redeem a gift card for a subscription since it resides on a third party (iOS, Android, Roku) platform. You’ll need to first cancel your subscription with your third party provider, and resubscribe directly with Crunchyroll. Don’t sweat, you won’t lose your Watch History or Account info.
Can I redeem a Crunchyroll gift card purchased in a different country?
No, gift cards can only be redeemed in the same country they were purchased.
To find more FAQ’s and knowledge base questions and answers, access the rest of our knowledge base.
If you still need further help, need something changed regarding your account, or would like to contact us directly, please contact us with the details.