If you've previously used PayPal as a payment method on another Crunchyroll account, you won't be able to add it to a new account right away. Don’t worry anime fan, resolving this is easier than you may believe! Just follow the steps below:
If you currently have a subscription with us:
- Log into your PayPal account.
- In PayPal's settings, delete the billing agreement with Crunchyroll. By doing this, you'll be able to use your PayPal account on a different Crunchyroll account.
If you have never had a subscription with use, follow these steps:
- First, navigate to this link.
- If the PayPal window does not pop up when the “Pay With PayPal” button is selected, you’ll want to make sure that your browser allows pop-up windows.
- If you're still experiencing issues, please try adding PayPal as a payment method using a mobile device.
If the problem persists, please contact our support team and include the email address associated with your PayPal account.
Thanks for your patience, and happy streaming!